Privacy Policy
Effective Date: January 1, 2025
1. Introduction
At Crestfall Capital Bank, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and digital platforms.
2. Information We Collect
- Personal Information: Name, email, address, phone number, date of birth, Social Security number, and financial data.
- Usage Data: IP address, browser type, device information, and site activity (cookies).
3. How We Use Your Information
- To provide and improve our banking services
- To communicate with you about your accounts
- To prevent fraud and ensure security
- To comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted partners and service providers who support our banking operations, and with regulatory authorities when required by law.
5. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site usage. You can adjust your browser settings to refuse cookies, but some features may not work properly.
6. Data Security
We use industry-standard encryption, firewalls, and access controls to protect your data. However, no method of transmission is completely secure, and we encourage you to use strong passwords and avoid sharing account details.
7. Your Rights
You may request access, correction, or deletion of your personal data. You can also opt-out of marketing emails anytime.
8. Children's Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: privacy@crestfallbank.com
Phone: +1 (800) 123-4567
Address: 123 Crestfall Ave, NY, USA